What are the network requirements for the Alert Station?
Share the following with your IT team before installation or if you need to troubleshoot your Alert Station:
- Port 443 must be open via TLS 1.2
- The Alert Station should have a DHCP reservation for a consistent local IP address
- Whitelist three domains:
punchrescue.com and particle.io
Related Articles
What do the lights on my Alert Station mean?
Alert Station LED colors during emergencies are fully customizable per organization via app.punchrescue.com. The colors you see depend on how your system is configured. To review your current color assignments, go to Settings > Configure > Notify ...
Where should I mount the Alert Station?
Placement depends on your deployment type. Aquatics deployments: Mount the Alert Station at least 5 feet high on a wall in a central, visible location near the pool — like a main corridor or aquatics office — where its audible alarm and strobe lights ...
How much power does the Alert Station require?
The Alert Station requires an Ethernet connection supplying 30 Watts of Power over Ethernet (PoE). Standard Ethernet without PoE will not power the device.
How do Repeaters and Alert Stations work together?
Together, your Repeaters and Alert Stations form a mesh network that ensures alerts are never missed. Repeaters are distributed throughout your facility and do three things: Extend LoRa signal coverage Provide room-level location tracking by scanning ...
How does the LoRa network work? Why don't you use Wi-Fi?
Rescue uses LoRa (Long Range) radio as the primary network for emergency signals. LoRa operates on a dedicated radio band completely separate from your facility's Wi-Fi, which means emergency alerts are never affected by network congestion, Wi-Fi ...