Where should I mount the Base Station?
Mount the Base Station as high as feasible on a wall (at least 5 feet, but ideally higher). This ensures optimal line-of-sight for communicating with wearables, maximizes the visibility of its strobe lights and audible alarm, and mitigates the risk of tampering.
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What are the local network requirements for the Base Station?
The Base Station communicates over port 443 via TLS 1.2. IT teams should ensure the Base Station has a DHCP reservation, traffic is allowed over port 443, and the domains punchalert.com, rescuealert.io, and particle.io are whitelisted.
How does the Base Station work with the Repeaters?
Together, the Base Stations and Repeaters form a robust "mesh" network to ensure emergency alerts are never missed. Repeaters are distributed throughout your facility to extend signal coverage, provide precise room-level location tracking, and catch ...
How do I reset the Base Station alarms?
Base Stations automatically reset to standard white-light mode when an emergency is resolved. Alternatively, administrators can reset them manually from the app.punchrescue.com dashboard by clicking "Cancel Test Alert".
What do the lights on the Base Station mean?
White indicates standard, ready mode. Red indicates an active emergency (button pressed or remotely declared). Blue indicates a water or fall alert has been triggered. *Note: All LED colors and patterns can be customized via the customer's Punch ...
How much power does the Base Station require?
It requires an Ethernet connection providing Power over Ethernet (PoE) at 30 Watts.