Can I change the volume or duration of the Base Station alarm?

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• Where should I mount the Base Station?

  Mount the Base Station as high as feasible on a wall (at least 5 feet, but ideally higher). This ensures optimal line-of-sight for communicating with wearables, maximizes the visibility of its strobe lights and audible alarm, and mitigates the risk ...

• What are the local network requirements for the Base Station?

  The Base Station communicates over port 443 via TLS 1.2. IT teams should ensure the Base Station has a DHCP reservation, traffic is allowed over port 443, and the domains punchalert.com, rescuealert.io, and particle.io are whitelisted.

• How does the Base Station work with the Repeaters?

  Together, the Base Stations and Repeaters form a robust "mesh" network to ensure emergency alerts are never missed. Repeaters are distributed throughout your facility to extend signal coverage, provide precise room-level location tracking, and catch ...

• How do I reset the Base Station alarms?

  Base Stations automatically reset to standard white-light mode when an emergency is resolved. Alternatively, administrators can reset them manually from the app.punchrescue.com dashboard by clicking "Cancel Test Alert".

• What do the lights on the Base Station mean?

  White indicates standard, ready mode. Red indicates an active emergency (button pressed or remotely declared). Blue indicates a water or fall alert has been triggered. *Note: All LED colors and patterns can be customized via the customer's Punch ...