How do I cancel an active emergency alert?
You can cancel or resolve an emergency via the Punch Rescue mobile app or web dashboard, which will subsequently reset the facility's Base Stations.
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How do I reset the Base Station alarms?
Base Stations automatically reset to standard white-light mode when an emergency is resolved. Alternatively, administrators can reset them manually from the app.punchrescue.com dashboard by clicking "Cancel Test Alert".
What do the lights on the Base Station mean?
White indicates standard, ready mode. Red indicates an active emergency (button pressed or remotely declared). Blue indicates a water or fall alert has been triggered. *Note: All LED colors and patterns can be customized via the customer's Punch ...
What do the lights on my Repeaters mean?
The top strobe flashes during an emergency. The bottom status LED indicates system state: Blue (Initializing/Powered On), Aqua (Provisioning mode), Yellow (Connecting to Wi-Fi), Green (Connected to Wi-Fi), White (Connected to Backend/MQTT), and Red ...
How does the Base Station work with the Repeaters?
Together, the Base Stations and Repeaters form a robust "mesh" network to ensure emergency alerts are never missed. Repeaters are distributed throughout your facility to extend signal coverage, provide precise room-level location tracking, and catch ...
What do the lights on my Rescue Cards mean?
A rapid Blue blink (5 times) means the device has successfully powered up. Green indicates a successful Test Mode. Amber indicates a Level 1 silent emergency. Red indicates a Level 2 full-scale emergency. *Note: All LED colors and patterns can be ...