Do Repeaters have a backup battery?

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• Does the system work during a power outage?

  Yes. Repeaters have up to 72 hours of integrated battery backup. The Alert Station has an internal backup battery lasting several hours and automatically switches to cellular if Ethernet fails. Cards and Rafts communicate via LoRa and are not ...

• Does the system work if our Wi-Fi goes down?

  Yes. Emergency signals travel over LoRa radio and do not require Wi-Fi. Repeaters have up to 72 hours of internal battery backup. The Alert Station automatically switches to cellular if its Ethernet connection fails. A Wi-Fi or power outage alone ...

• What is the heartbeat and why does my device show it?

  The heartbeat is the system's continuous self-check. Your Alert Station sends a signal to the backend every 10 minutes confirming it is online and transmitting diagnostic data — including whether it is running on Ethernet or backup battery. Cards and ...

• How long does the Card battery last?

  A fresh pair of CR2032 coin-cell batteries powers a Card for approximately 12-18 months under normal use. The dashboard monitors battery health for every Card in real time under Devices. CR2032 batteries are the organization's responsibility to ...

• Where should I place Repeaters?

  Plug Repeaters into standard wall outlets using the provided USB-C adapters. For the most precise room-level location tracking and reliable coverage, place one in every major room or zone — classrooms, offices, hallways, waiting rooms, and common ...