Does the system work if our Wi-Fi goes down?
Yes. Emergency signals travel over LoRa radio and do not require Wi-Fi. Repeaters have up to 72 hours of internal battery backup. The Alert Station automatically switches to cellular if its Ethernet connection fails. A Wi-Fi or power outage alone will not prevent an emergency from being detected and reported.
Related Articles
How does the LoRa network work? Why don't you use Wi-Fi?
Rescue uses LoRa (Long Range) radio as the primary network for emergency signals. LoRa operates on a dedicated radio band completely separate from your facility's Wi-Fi, which means emergency alerts are never affected by network congestion, Wi-Fi ...
How does 911 Alert work?
Rescue uses RapidSOS or STOPit Notify to transmit real-time room-level location data directly to 911 dispatch centers the moment a 911-enabled emergency is declared. K-12 schools: Dispatch is immediate and automatic. A human monitoring concierge also ...
Does the system work during a power outage?
Yes. Repeaters have up to 72 hours of integrated battery backup. The Alert Station has an internal backup battery lasting several hours and automatically switches to cellular if Ethernet fails. Cards and Rafts communicate via LoRa and are not ...
How does room-level location tracking work?
Each Repeater continuously scans for Bluetooth Low Energy (BLE) signals broadcast by nearby Cards. When a Card is within range of one or more Repeaters, the system triangulates its position based on signal strength and maps it to the room or zone ...
How do I add new staff to the system?
Go to app.punchrescue.com > Users > Add User. Enter their name, email address, and mobile phone number. Assign their role: Responder: For anyone who should receive emergency notifications User: For general Card carriers who are not designated ...