How do I switch between locations if we have multiple facilities?

How do I switch between locations if we have multiple facilities?

A location selector at the top of the dashboard lets you switch between all facilities linked to your organization's account. The entire dashboard updates to show data for the selected facility only. The same toggle is available in the Rescue Mobile app. Contact support@punchrescue.com to add a new location to your account.
    • Related Articles

    • Can multiple staff share a Card?

      Each Card should be assigned to one specific named staff member. However, some organizations may assign a Card to a specific area with frequently rotating shifts, such as the Front Desk or Reception. If multiple people share a Card, when the Card ...
    • What other compliance standards does Rescue meet?

      FERPA compliant — protects student data in K-12 environments Joint Commission — relevant for healthcare facilities requiring documented emergency response capabilities Section 504/508 & WCAG 2.2 AA — accessibility compliance for the dashboard and ...
    • How does the LoRa network work? Why don't you use Wi-Fi?

      Rescue uses LoRa (Long Range) radio as the primary network for emergency signals. LoRa operates on a dedicated radio band completely separate from your facility's Wi-Fi, which means emergency alerts are never affected by network congestion, Wi-Fi ...
    • Does the system work if our Wi-Fi goes down?

      Yes. Emergency signals travel over LoRa radio and do not require Wi-Fi. Repeaters have up to 72 hours of internal battery backup. The Alert Station automatically switches to cellular if its Ethernet connection fails. A Wi-Fi or power outage alone ...
    • Does the system work during a power outage?

      Yes. Repeaters have up to 72 hours of integrated battery backup. The Alert Station has an internal backup battery lasting several hours and automatically switches to cellular if Ethernet fails. Cards and Rafts communicate via LoRa and are not ...