Understanding Your Alert Station

Understanding Your Alert Station

The Rescue Alert Station is the central hub and gateway of your entire Rescue system. It is the device that receives emergency signals from Cards and Rafts, activates your facility's physical alarms, and connects to the outside world — notifying staff, coordinating with your emergency management platform, and reaching 911 dispatch.

Every Rescue deployment includes at least one Alert Station. Larger facilities or those with multiple buildings may have more than one.


What the Alert Station does

  • Receives LoRa emergency signals from Rescue Cards and Rafts
  • Activates audible alarms and strobe lights throughout your facility when an emergency is declared
  • Transmits alerts to staff, which delivers push notifications, SMS, and email to designated responders
  • Connects to 911 dispatch via RapidSOS or STOPit Notify when a 911-enabled emergency is declared
  • Automatically switches to cellular connectivity if its Ethernet connection fails
  • Maintains an internal backup battery that keeps it running for several hours during a complete power outage
  • Sends a heartbeat signal every 10 minutes to confirm its status to the dashboard
  • Transmits real-time diagnostic data including battery voltage, temperature, humidity, power source, and connection type

Hardware overview

  • Wall-mounted; requires at least 5 feet of height for optimal alarm visibility and signal range
  • Powered by Power over Ethernet (PoE) — requires 30 Watts from an active Ethernet port
  • Does not require a separate power adapter
  • Ethernet connection for primary network; cellular as automatic backup
  • Audible alarm with configurable volume and duration
  • LED strobe array with configurable colors and duration
  • Internal backup battery — up to 8 hours of operation without external power
  • LED colors are customizable via app.punchrescue.com

Multiple Alert Stations

If your facility has more than one Alert Station, each appears separately in the Devices page of the dashboard and can be configured independently. Each has its own alarm volume, light duration, fall sensitivity (for Raft deployments), and test controls. Test Mode can be activated per device or organization-wide from the Test Mode sidebar page.

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