What do the lights on my Rescue Card mean?
Card LEDs illuminate after a button press to confirm the action was received by the network. The color that flashes corresponds to the emergency category that action is mapped to — and since categories and their colors are configured per organization, the specific colors your Cards display will depend on your setup.
To see which colors are assigned to which categories for your organization, go to Settings > Configure > Notify Categories (or Categories if your organization does not use STOPit Notify).
The one LED behavior that is consistent across all deployments: 5 rapid Blue blinks when the device powers on successfully after battery insertion.
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What do the lights on my Rescue Raft mean?
The Raft LED is on top of the device only and has two states: LED State: Red (flashing) Meaning: An active emergency has been declared LED State: Blinking (while docked) Meaning: Actively charging Unlike Cards, Repeaters, and Alert Stations, Raft LED ...
What is Punch Rescue?
Punch Rescue is an emergency alert system built around wearable panic buttons and a private mesh radio network. Staff carry or wear a Rescue Card or Rescue Raft and can trigger a silent or full emergency at any time. Alerts travel over LoRa radio — ...
How is Card firmware updated?
Card firmware is updated Over-the-Air (OTA) and is managed by the Punch Rescue team on your behalf. You do not need to manually update Card firmware. If an update is available, Punch Rescue deploys it remotely and notifies you.
How do staff trigger an emergency with a Rescue Card?
Rescue Cards have three button actions. What each action does — which alert level it triggers, who gets notified, and whether 911 is contacted — is configured per organization in the dashboard under Settings > Configure > Rescue Actions. 1 press — ...
How to Test Your Rescue Cards
Regular testing keeps staff familiar with their devices and gives administrators visibility into which Cards are online and in range across the facility. Punch Rescue makes testing fast, non-disruptive, and automatically documented. Individual Card ...