How do staff trigger an emergency with a Rescue Card?
Rescue Cards have three button actions. What each action does — which alert level it triggers, who gets notified, and whether 911 is contacted — is configured per organization in the dashboard under Settings > Configure > Rescue Actions.
- 1 press — short press
- 3 presses — triple press
- Press and hold 3+ seconds — long press
To see exactly what each action does for your organization, go to Settings > Configure > Rescue Actions. If you do not have access to configuration settings, ask your organization's administrator.
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