What happens if two emergencies are triggered at the same time?
The system handles simultaneous alerts independently. Each is its own event — logged separately, with its own location and device record. Both appear in the dashboard and both must be resolved individually. The Alert Station remains in active emergency state until both events are resolved.
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Can we see which Raft triggered an emergency?
Yes. Each active and archived emergency in the Emergencies log includes the specific Raft that triggered the event. Since Rafts are not assigned to named staff members, the record shows the Raft's device name rather than a person's name. You can ...
What happens if a device goes missing?
Check the Devices page to see when the device last sent a heartbeat, and check the Map page for its last reported location. A missing or lost device is handled differently from a hardware failure — contact support@punchrescue.com to discuss next ...
What do the lights on my Repeaters mean?
Repeater LEDs have two distinct behaviors: the bottom status LED reflects connectivity state, and the top strobe array responds to active emergencies. The bottom status LED colors are system indicators and consistent across all deployments: LED ...
What is Punch Rescue?
Punch Rescue is an emergency alert system built around wearable panic buttons and a private mesh radio network. Staff carry or wear a Rescue Card or Rescue Raft and can trigger a silent or full emergency at any time. Alerts travel over LoRa radio — ...
Can I customize the names of my devices in the dashboard?
Yes. Every device can be renamed from the Devices page. Click the gear icon on any device row to open its settings panel and edit the name at the top. Save your changes. Renamed devices display their new name everywhere in the dashboard — on the ...