Where should I mount the Repeaters?
Plug Repeaters directly into standard wall outlets. For the most precise room-level tracking and reliable coverage, we recommend placing one in every classroom or major facility zone.
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Where should I mount the Base Station?
Mount the Base Station as high as feasible on a wall (at least 5 feet, but ideally higher). This ensures optimal line-of-sight for communicating with wearables, maximizes the visibility of its strobe lights and audible alarm, and mitigates the risk ...
How does the Base Station work with the Repeaters?
Together, the Base Stations and Repeaters form a robust "mesh" network to ensure emergency alerts are never missed. Repeaters are distributed throughout your facility to extend signal coverage, provide precise room-level location tracking, and catch ...
What do the lights on my Repeaters mean?
The top strobe flashes during an emergency. The bottom status LED indicates system state: Blue (Initializing/Powered On), Aqua (Provisioning mode), Yellow (Connecting to Wi-Fi), Green (Connected to Wi-Fi), White (Connected to Backend/MQTT), and Red ...
Why isn't my device showing up on the dashboard?
For Cards, verify the CR2032 batteries are not dead and are installed with the correct polarity. For Repeaters, ensure they are plugged in and in provisioning mode (double-press the back button if they are not showing up during setup).