Rescue Cards run on two CR2032 coin-cell batteries — the same small round batteries used in key fobs and watches. No charging station, no dock, no scheduled power routine.
Battery life
A fresh pair of CR2032 batteries powers a Card for approximately 12 months under normal use. The dashboard monitors battery health for every Card in real time. There is no low-battery indicator on the device itself, which makes proactive dashboard monitoring important.
Checking battery status
Go to app.punchrescue.com > Devices. Each Card tile displays its current battery level. Check this weekly as a routine, or configure automatic alerts by going to Settings > Monitoring > Cards and setting a threshold at which you want to be notified.
What happens if a Card battery dies during a shift
The Card goes offline, stops sending heartbeats, and can no longer send emergency signals. The dashboard flags it as Offline and — if monitoring notifications are configured — alerts administrators. The staff member carrying it will not receive any warning from the device itself. This is why proactive battery monitoring matters.
Replacing the batteries
- Slide open the rear cover of the Card
- Remove the two old CR2032 batteries
- Insert two fresh batteries with the positive side facing up
- Close the cover
- The Card blinks Blue 5 times to confirm a successful restart
The battery level in the dashboard updates at the next heartbeat after replacement. CR2032 batteries are widely available — stock a small supply on-site so replacements can happen quickly.
CR2032 batteries are the organization's responsibility to supply. Device hardware failures are covered by your subscription.
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