Configuring Alarm Behavior

Configuring Alarm Behavior

The Alert Station's audible alarm and strobe behavior can be configured per device from the dashboard. Changes take effect immediately and do not require a service visit or hardware restart.


Accessing alarm settings

Log into app.punchrescue.com, go to Devices, and click the gear icon on the Alert Station row. This opens the device settings panel. Scroll to the Functions section.


What you can configure

  • Alert volume — sliding scale from low to high. Set based on the ambient noise level in your facility and the coverage area you need the alarm to reach.
  • Sound duration — how many seconds the audible alarm plays (1–60 seconds). After this window, the alarm stops but the visual strobe continues until the emergency is resolved or the light duration expires.
  • Light duration — how long the strobe lights flash (1–10,800 seconds). Set longer for facilities where staff may be in areas without phone access and need sustained visual cues.
  • Strobe type — the default setting is for your Base Station to flash white LEDs when it's online and ready to respond to emergencies. You can change this setting to "Solid" to keep the white LEDs steady rather than flashing.
  • Fall sensitivity — relevant for Raft deployments only. Controls how readily the Alert Station declares a Fall Alert based on accelerometer data. See Configuring Fall Alert Sensitivity in the Rescue Rafts section.

Always click Save after making any changes in the device panel before closing it. Click Undo Changes to discard edits before saving.


Configuring alarm behavior per emergency category

In addition to the global volume and duration settings above, alarm behavior can also be set at the category level. Each emergency category can have its own strobe color and whether alarms activate at all. To review or adjust category-level settings, go to Settings > Configure > Notify Categories (or Categories if your organization does not use STOPit Notify).


Multiple Alert Stations

If your facility has more than one Alert Station, each is configured independently from its own device settings panel. You can set different volumes, durations, and fall sensitivity values per station to match the specific environment each one covers.

    • Related Articles

    • Troubleshooting Your Alert Station

      The Alert Station is designed for resilience — with cellular failover and internal battery backup — but when something looks off, this article will help you diagnose and resolve it quickly. Alert Station shows Offline in the dashboard This is almost ...
    • Understanding Your Alert Station

      The Rescue Alert Station is the central hub and gateway of your entire Rescue system. It is the device that receives emergency signals from Cards and Rafts, activates your facility's physical alarms, and connects to the outside world — notifying ...
    • Installing Your Alert Station & Repeaters

      Your hardware arrives pre-configured. No dedicated IT team is required for installation. This article covers placement, physical setup, network requirements, and verification for both devices. Before you start Share the following IT requirements with ...
    • Understanding Your Repeaters

      Rescue Repeaters are multi-purpose infrastructure devices that form the mesh network your Cards and Rafts rely on. They plug into standard wall outlets and require no hardwiring, no dedicated IT rack, and no special installation tools. Every Card ...