Navigating the Dashboard

Navigating the Dashboard

The Rescue Dashboard at app.punchrescue.com is built to be intuitive, fast, and powerful. Every function is accessible from the left sidebar. Here is what each page does.


Home: Your at-a-glance status screen. Four tiles show active emergencies, offline devices, low battery devices, and assigned vs. unassigned Cards. This is your starting point every morning.

Devices: Your full device inventory; every Card, Repeater, and Base Station with real-time status. Online devices show by default, with a second tab for offline devices. This is where you monitor device health and access individual device settings.


Emergencies: Two tabs: Active Emergencies and Archived Emergencies. The active tab shows any currently open events. The archived tab is your complete emergency history, automatically retained for compliance and review.


Users: All staff with a Rescue account. You'll use this page to add individual users, bulk import, edit profiles, update roles, and manage permissions.


Map: A live 3D map of your facility with every device pinned at its real location and Cards tracked in real time. You can also add safety assets, like AEDs, fire extinguishers, first aid kits, and more. This map is shared with your internal staff who receive emergency notifications, and/or 911 in the event of a major emergency.


Settings: This tab features four sub-pages: Monitoring (device health alerts), Configure (emergency categories and Card action mappings), Account Info (your organization's 911 dispatch address and contact details), and Wi-Fi Networks.


Test Mode: Activate Test Mode for individual devices or your entire infrastructure. This puts Base Stations and Repeaters into a protected state where Card signals generate a local response only, meaning no external notifications or 911.


Help Center: This knowledge base. Articles, how-to guides, FAQs, and video content, all accessible directly from the dashboard.


Tip: Bookmark app.punchrescue.com on your device. Quick access matters when it matters most.


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