The Configure section under Settings is where administrators set up how the system behaves during an emergency — which Card actions trigger which categories, and how alarms respond.

Accessing Configure

Go to Settings in the sidebar and select Configure. You will see two tabs: Rescue Actions and Categories.

Rescue Actions tab

This tab maps each physical Card action to an emergency category. Each row is one action:

• Card — Short Press 

• Card — Triple Press 

• Card — Long Press 

• Wearable — Water Alert (for Raft customers)

• Wearable — Button Alert (for Raft customers)

• Wearable — Fallen Alert (for Raft customers)

Each action has a dropdown to select which category it triggers. The categories in those drop downs are defined in the Categories tab.

Categories tab

This tab displays all emergency categories configured for your account. For each category you can see: its name, whether it declares an emergency, whether it triggers a 911 alert, and what color flashes across your Base Station and Repeaters when that category is active. Default categories include Medical, Active Assailant, Suspicious Person, Missing Child, Fire, Tornado, Bomb Threat, and more — all configurable.

To edit category behavior — changing whether a category alerts 911 or what color it flashes — make changes directly in the Notify Categories tab. To add entirely new categories, contact support@punchrescue.com. If your service includes StopIt Notify, a button will appear in the top right corner, which takes you to the StopIt Notify dashboard where you can add new categories.

Individual device alarm configuration

Each device can also be configured individually from the gear icon panel in Devices. Settings available per action include:

• Alert 911 — decide if the category should alert 911 dispatch.

• Declare Emergency — decide if the category should create an internal emergency alert.

• Color - what color your Base Station and/or Repeaters flash.
  

• Alert volume — how loud the Base Station alarm sounds.
  

• Sound duration — how many seconds the audible alarm plays (1–60 seconds).
  

• Light duration — how long strobe lights flash (1–10,800 seconds).

• Strobe type – whether your Base Station flashes or stays solid white while in stand-by mode.