Installation & IT Requirements
Where should I house the Rafts and their charging stations?
During shifts, Rescue Rafts are designed to be worn directly by your lifeguards and aquatics staff. After their shift, the Rafts should be placed into their provided 4-slot USB-C charging station to recharge nightly. We recommend setting up your ...
How much power does the Base Station require?
It requires an Ethernet connection providing Power over Ethernet (PoE) at 30 Watts.
What are the local network requirements for the Base Station?
The Base Station communicates over port 443 via TLS 1.2. IT teams should ensure the Base Station has a DHCP reservation, traffic is allowed over port 443, and the domains punchalert.com, rescuealert.io, and particle.io are whitelisted.
Where should I mount the Repeaters?
Plug Repeaters directly into standard wall outlets. For the most precise room-level tracking and reliable coverage, we recommend placing one in every classroom or major facility zone.
Where should I mount the Base Station?
Mount the Base Station as high as feasible on a wall (at least 5 feet, but ideally higher). This ensures optimal line-of-sight for communicating with wearables, maximizes the visibility of its strobe lights and audible alarm, and mitigates the risk ...
How does the Base Station work with the Repeaters?
Together, the Base Stations and Repeaters form a robust "mesh" network to ensure emergency alerts are never missed. Repeaters are distributed throughout your facility to extend signal coverage, provide precise room-level location tracking, and catch ...