Are Rafts assigned to specific lifeguards?
No. Rafts are not assigned to individual lifeguards. Any lifeguard can pick up any available Raft from the dock at the start of their shift. Only one person should wear a Raft at a time. If your team is sharing Rafts due to limited supply, contact
support@punchrescue.com to discuss adding more devices to your subscription.
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Can we see which Raft triggered an emergency?
Yes. Each active and archived emergency in the Emergencies log includes the specific Raft that triggered the event. Since Rafts are not assigned to named staff members, the record shows the Raft's device name rather than a person's name. You can ...
What hardware does system include?
The Rescue ecosystem has four hardware components: Rescue Cards — lanyard-style panic buttons for general staff Rescue Rafts — wrist-worn wearables for lifeguards and aquatics staff Rescue Repeaters — mesh network extenders that also power room-level ...
Can multiple staff share a Card?
Each Card should be assigned to one specific named staff member. However, some organizations may assign a Card to a specific area with frequently rotating shifts, such as the Front Desk or Reception. If multiple people share a Card, when the Card ...
Assigning Cards to Staff
Every Card should be assigned to a specific named staff member before it is distributed. An unassigned Card that triggers an emergency cannot tell responders who pressed it. Never distribute a Card without completing the assignment first. There are ...
What do the lights on my Rescue Card mean?
Card LEDs illuminate after a button press to confirm the action was received by the network. The color that flashes corresponds to the emergency category that action is mapped to — and since categories and their colors are configured per ...