Managing Alarms & Emergencies
Will I get alerted even if I'm in an area with spotty WiFi?
Yes. Punch Rescue systems are engineered with a mesh LoRa network, internal battery backups, and cellular redundancy to ensure signals reach the outside world even when facility Wi-Fi or power fails.
How do I cancel an active emergency alert?
You can cancel or resolve an emergency via the Punch Rescue mobile app or web dashboard, which will subsequently reset the facility's Base Stations.
How often should I use “Test Mode”?
The Rescue Cards feature easy "One-Press Testing" and refers to this as the "Daily Test", meaning it is designed for convenient, everyday verification. We also offer full system test mode in our new dashboard. Every device can be toggled on the ...
Can I change the volume or duration of the Base Station alarm?
Yes, administrators can customize the volume, as well as the length of both the audible and visual alarms, directly within the app.punchrescue.com dashboard.
How do I reset the Base Station alarms?
Base Stations automatically reset to standard white-light mode when an emergency is resolved. Alternatively, administrators can reset them manually from the app.punchrescue.com dashboard by clicking "Cancel Test Alert".