The System & How It Works
How to Test Your Rescue Cards
Regular testing keeps staff familiar with their devices and gives administrators visibility into which Cards are online and in range across the facility. Punch Rescue makes testing fast, non-disruptive, and automatically documented. Individual Card ...
How Button Actions & Alert Levels Work
Rescue Cards have one button with three distinct press patterns. What each pattern does — which alert is triggered, who gets notified, and whether 911 is contacted — is configured per organization in the dashboard. The three press patterns Short ...
Assigning Cards to Staff
Every Card should be assigned to a specific named staff member before it is distributed. An unassigned Card that triggers an emergency cannot tell responders who pressed it. Never distribute a Card without completing the assignment first. There are ...
Does the system work during a power outage?
Yes. Repeaters have up to 72 hours of integrated battery backup. The Alert Station has an internal backup battery lasting several hours and automatically switches to cellular if Ethernet fails. Cards and Rafts communicate via LoRa and are not ...
Does the system work if our Wi-Fi goes down?
Yes. Emergency signals travel over LoRa radio and do not require Wi-Fi. Repeaters have up to 72 hours of internal battery backup. The Alert Station automatically switches to cellular if its Ethernet connection fails. A Wi-Fi or power outage alone ...
How do Repeaters and Alert Stations work together?
Together, your Repeaters and Alert Stations form a mesh network that ensures alerts are never missed. Repeaters are distributed throughout your facility and do three things: Extend LoRa signal coverage Provide room-level location tracking by scanning ...
How does the LoRa network work? Why don't you use Wi-Fi?
Rescue uses LoRa (Long Range) radio as the primary network for emergency signals. LoRa operates on a dedicated radio band completely separate from your facility's Wi-Fi, which means emergency alerts are never affected by network congestion, Wi-Fi ...
What hardware does system include?
The Rescue ecosystem has four hardware components: Rescue Cards — lanyard-style panic buttons for general staff Rescue Rafts — wrist-worn wearables for lifeguards and aquatics staff Rescue Repeaters — mesh network extenders that also power room-level ...
What is Punch Rescue?
Punch Rescue is an emergency alert system built around wearable panic buttons and a private mesh radio network. Staff carry or wear a Rescue Card or Rescue Raft and can trigger a silent or full emergency at any time. Alerts travel over LoRa radio — ...