Rescue Alert Stations & Repeaters
Troubleshooting Your Alert Station
The Alert Station is designed for resilience — with cellular failover and internal battery backup — but when something looks off, this article will help you diagnose and resolve it quickly. Alert Station shows Offline in the dashboard This is almost ...
Repeater LED Reference
The bottom LED colors are system indicators and are the same regardless of your organization's configuration: LED State Meaning Solid Blue Powered on, waiting to be provisioned to Wi-Fi Aqua In provisioning mode Yellow Attempting to connect to Wi-Fi ...
Alert Station LED Reference
Alert Station LED colors are fully customizable via app.punchrescue.com. The colors you see depend on how your system is configured. To review your current color assignments, go to Settings > Configure > Notify Categories in the dashboard. The ...
What to Do If Your Wi-Fi Password Changes
A Wi-Fi password change affects Repeaters only. The Alert Station connects via Ethernet PoE and is not affected by Wi-Fi credential changes. Rafts communicate over LoRa and are not affected either. Repeaters will go offline Repeaters connect to your ...
Configuring Alarm Behavior
The Alert Station's audible alarm and strobe behavior can be configured per device from the dashboard. Changes take effect immediately and do not require a service visit or hardware restart. Accessing alarm settings Log into app.punchrescue.com, go ...
Installing Your Alert Station & Repeaters
Your hardware arrives pre-configured. No dedicated IT team is required for installation. This article covers placement, physical setup, network requirements, and verification for both devices. Before you start Share the following IT requirements with ...
How Alert Stations & Repeaters Work Together
Understanding how these two devices interact helps you make better decisions about placement, coverage, and troubleshooting. The signal path during an emergency When a staff member presses a Rescue Card: The Card broadcasts a LoRa emergency signal ...
Understanding Your Alert Station
The Rescue Alert Station is the central hub and gateway of your entire Rescue system. It is the device that receives emergency signals from Cards and Rafts, activates your facility's physical alarms, and connects to the outside world — notifying ...
Understanding Your Repeaters
Rescue Repeaters are multi-purpose infrastructure devices that form the mesh network your Cards and Rafts rely on. They plug into standard wall outlets and require no hardwiring, no dedicated IT rack, and no special installation tools. Every Card ...